-Payment Methods

There are many payment methods available on Aliexpress.com such as credit cards, real-time bank transfers, offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by Aliexpress, and will not be released to us until you receive your order and are satisfied with it.
We also accept PayPal as payment method, you will find PayPal option on checkout page after clicking ‘Buy Now’,If you got any problem,please contact us for help.

-Package Includes

1 pairs of Shoelace (1 pair =2 pieces ),If you need test tube packaging, please purchase separately.

-Shipment

All the items will be dispatched to you within 1-3 business days once payment finished.
Please make sure your Aliexpress address is updated and detailed.
We will NOT be responsible for any delays because of carrier mishandling, customs delay, or any other circumstances beyond our control.
Shipping time: Generally most countries shipping time are as below , due to variation of postal service in different areas,some areas may take longer. If you met problem , please feel free to contact us,we will reply you soon.
1) DHL: in 3-7 business days,If remote area or Customs Clearance reason ,it will be a little longer.If you want to use DHL shipping ,Please contact us for best price shipping fee.
2) China Post with registered mail:7-35 business days (Can track status online);if your order is free shipping,we will choose China Post or HK Post without registered mail(30-60 days to get to you), hope you could understanding!

-Tax and Duties

Import duties,taxes are not included in the prices.These charges are the buyers’ responsibility. These charges are normally collected by shipping company(courier) or when you pick up goods .
For the custom tax fee, we will declare it with a normal price. Any import charges or fees are the buyer’s responsibility.

-Warranty and Return Policy

Our products has a one-year warranty. Buyers MUST contact us to send the defective items back for exchange within the warranty period.The warranty period begins from the receipt of the goods by the initial consignee.
If you receive a wrong or defective item please contact us within 1-3 days from the date you receive the product, we will tell you the exact process of the return.
If there is any problems with the products you bought, we’ll make an exchange or refund the product payment (shipping& handling fees are not included) within 60 days after confirm receipt of the goods.

FEEDBACK

If you satisfy with our products, please give us Positive feedback and 5-stars DSR, Because it is very important to us. Thanks for your support and understanding. If not satisfy please contact us before leaving negative feedback, we will do our best to help you to solve the problem.Due to time zone difference, messages will be replied within 12-24 hours.